Adobe acrobat pro dc keeps crashing free download

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Acrobat X is outdated and not compatible with Windows 10, so any update to the latter might „break“ it. You should make sure you update Acrobat to the latest version available I have been running 10x pro on win 10 for a very long time without any problems. I had to redo my computer and now all of a sudden i have problen crashing. If you remade the computer you probably lost the update. There is a bug but Adobe fixed it many years ago. Still, since Windows 10 changes all the time, it will break again one day.

Acrobat DC is the current version, on subscription. Acrobat is the current version, on a perpetual license. I can’t recommend that, it could stop working the next time Microsoft mess with Windows. But did you put on the fix we already recommended?

It’s fixed this problem for many people. Adobe Acrobat X Pro I restarted with Acrobat DC subscription in April as additional installation. Last update Acr DC on May has been successful installed. Both Acr versions are still working.

By the way: there is a possibility to repair an Acr installation Desperate last resort. I did install the update and that seems to have cured the problem.

Leave it up to Billy to mess things up. After trying all sorts of other things, the update worked for me. The app stayed open just long enough for me to click the update link. It worked for a while. Never had trouble on the older machine. Thanks to the suggestions in this thread 1 installing the updater; 2 turning off the Internet connection; and finally 3 running in compatibility mode, it is now working again. Which was the key — I dont know Other parts of the Suite worked even before all this Mostly I use Photoshop and Acrobat.

Just glad it is working for now. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for.

Did you mean:. Adobe Acrobat X Pro crashing on windows Crash or freeze, General troubleshooting. Follow Report. Community Guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. All forum topics Previous Topic Next Topic. Jump to latest reply.

We’re seeing a lot of these reports lately. In Response To try That is hogwash I have been running 10x pro on win 10 for a very long time without any problems. Test Screen Name. In Response To windsurfer Sooo, what is a good replacement for it that has the same features? In Response To SeiWo. The fact it installs doesn’t mean it will work correctly. Post Reply. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC. Plan and Pricing. Edit PDFs. Edit Scanned PDFs.

Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. With regard to your concern, what are the changes that you have made before this issue occurs? What are the troubleshooting steps that you have done aside from the troubleshooting steps provided by the other community member? Then I tried looking online for advice but I could only find suggestions to upload long strings of code to somewhere on my computer. I didn’t know how to follow that and I was worried about unknown results so didn’t try it.

I am seeing the same error messages, and as you said, repairing the installation seem to work for a while, then out of the blue, the message pops up again and I haven’t been able to figure out why. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Adobe Acrobat DC keeps crashing. I have Windows Can anyone help please?

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Go to control panel, programs and features, locate Adobe Acrobat DC, click on it and at the top of the page, click „change“ and select „repair“. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Hi XP Rocks This seemed helpful for a while, but it’s just crashed again. Any other ideas gratefully recieved. Kris Ver Microsoft Agent. In reply to A. User’s post on November 19, Hi Gwyneth, With regard to your concern, what are the changes that you have made before this issue occurs?

Thank you. In reply to Kris Ver’s post on November 20, Hi Kris Thanks for answering! Previously I tried uninstalling and re-installing it. This site in other languages x.

This does not happen unless I’m using Acrobat so I don’t think it is an issue with any other program. However, it keeps running anyway. This may be part of the problem and I have no idea how to shut it off. I have a personal account but I need to have 4 users. You can install and activate Acrobat on two systems using that Adobe ID but use it on only one system at any particular time. In the system configuration window that opens, select the Startup tab. Scroll down to find the „Adobe Acrobat Synchronizer“ and uncheck that box.

Then click apply and ok. Hi kcelsi ,. To help us investigate this issue can you please share the following details. When Acrobat is in hang state can you please share process dump from task manager for the following processes:. Adobe Collaboration Synchronizer both instances. You can take process dump via Task manager by following steps:. Right click on a process and select „create dump file“. Open this link 2. Click link „Choose file from my computer“ and select the file 4.

Click on „Add Files“, if you have more files to add 5. Click on Create link 6. Share this link with us. Here are links to the dump files for the two processes that I suspect may be causing the problem:. Thanks kcelsi for the sharing the dumps. I don’t think the program ever gets into Not Responding mode so once I’m in Task Manger, the problem is resolved for the moment.

When the blue screen comes up, I just have to hit the Canel button and then everything is fine. It just happens every few minutes which is inconvenient. It’s very strange and only happens when I have Acrobat open. When everything is frozen, I can’t get any dump files, because I can’t do anything on the pc. Acrobat has just crashed on me for the 5th or 6th time this morning whilst looking at PDF drawings.

Polite words fail me to describe just how useless Acrobat is. Anyone thinking about buying Adobe Acrobat should seriously consider one of the alternative PDF softwares. I have Adobe Pro not DC and it constantly crashes since install.

Today I must’ve tried 8 different times to optimize a pdf before giving up. I’ve talked to so many adobe techs and all they do is pass me along to someone else. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for.

Did you mean:. Crash or freeze, General troubleshooting. Follow Report. Community Guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. All forum topics Previous Topic Next Topic. Jump to latest reply. Hi Kcelsi, We are sorry for the trouble and the experience.

As you have the latest version of Adobe Acrobat DC please try the following steps and see if that helps: Try to repair the installation while no other application is running. You may also try to turn off the protected mode for testing. Note: Please turn on the security after testing. Let us know how it goes. Regards Amal. The Adobe Crash Report dialog appears a few moments after the crash. If you don’t see the Crash Report dialog, you may have selected an option to not show the dialog.

See how to set the preference to show the Crash Report dialog. Legal Notices Online Privacy Policy. Go to Adobe Acrobat User Guide. Acrobat DC crashes intermittently on Windows. Try the following solutions in the order they appear.

Solution 3: Turn off protected view. Solution 5: Use a different Windows user account. Sign out of Windows and then sign in with a different user account.

Adobe acrobat pro dc keeps crashing free download.Solved: Adobe pro Crashing – Adobe Support Community –

If Acrobat DC still crashes intermittently even after updating to the latest version, try Solution 2 below. In the Open box, type acrodist and then click OK. If Acrobat is not activated, you see a warning message and followed by a Sign In Required dialog box. Click the Sign In Now button and follow the onscreen instructions to complete the sign-in process. After you complete the sign-in, the product is activated.

Please send the crash report to Adobe. Adobe engineering team investigates all crash reports and plan appropriate fixes in a future release of the product. The Adobe Crash Report dialog appears a few moments after the crash.

If you don’t see the Crash Report dialog, you may have selected an option to not show the dialog. See how to set the preference to show the Crash Report dialog. Legal Notices Online Privacy Policy. Go to Adobe Acrobat User Guide. Acrobat DC crashes intermittently on Windows. Try the following solutions in the order they appear.

Solution 1: Update Acrobat DC to the latest version. Launch Acrobat DC. Solution 2: Run Repair Acrobat Installation while no other applications are running. Close all open applications. Open Acrobat. When the repair process is complete, restart your computer. Solution 3: Turn off protected view. Solution 5: Use a different Windows user account. Sign out of Windows and then sign in with a different user account.

Launch Acrobat and see. Send the crash report to Adobe. How to send the crash report for Acrobat. After the crash, the Crash Report dialog is displayed. Click Send Report. How to set the preference to show the Crash Report dialog.

Type cmd, and then click OK. Sign in to your account. Sign in. Quick Links View your apps Manage your plans.

Select Update driver software. Method 7 of As a default, ClearType Text is disabled. Check the feature status on your system. Turn on ClearType Text as follows. Method 8 of Make sure that your computer is up-to-date with the latest Microsoft updates. Follow the instructions in a metro-app. Method 9 of Check whether your driver compression feature is turned on. Drive compression causes a delay in retrieving file contents, thereby leading to Adobe Acrobat and Adobe Reader crashes.

Method 10 of Make sure that the path specified in environment variables is the same temporary directory path. If both the paths are different, specify the appropriate path or create a new directory. The System Properties dialog will open. Does that path really exist? In that case, create that particular directory. Include your email address to get a message when this question is answered. During the reinstallation or upgrading process, be sure to close all open programs.

Helpful 0 Not Helpful 0. If you don’t see the Crash Report dialog, you may have selected an option to not show the dialog. See how to set the preference to show the Crash Report dialog. Legal Notices Online Privacy Policy. Go to Adobe Acrobat User Guide. Acrobat DC crashes intermittently on Windows. Try the following solutions in the order they appear.

Solution 1: Update Acrobat DC to the latest version. Launch Acrobat DC. In Response To kcelsi Mark T. In Response To Mark T. Would you recommend this fix in general I’m running Acrobate DC, which constantly crashed, on a Mac with Mojave Try to repair the installation while no other application is running. Type „msconfig“ and press enter. Hi kcelsi , Sorry for the inconvenience. To help us investigate this issue can you please share the following details 1.

When Acrobat is in hang state can you please share process dump from task manager for the following processes: i. Adobe Acrobat process ii. Adobe Collaboration Synchronizer both instances iii. Launch task manager 2. Go to details tab 3. Right click on a process and select „create dump file“ 4. Here is the Acrobat one too if it helps. Can you please try again and share the dumps when Acrobat process is stuck or unresponsive.

Please capture process dump when it shows the process as not-responding and share it with us. Thank you for your patience. Regards, Rohit. Post Reply. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC.

Plan and Pricing. Edit PDFs. Edit Scanned PDFs. Go to control panel, programs and features, locate Adobe Acrobat DC, click on it and at the top of the page, click „change“ and select „repair“. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi XP Rocks This seemed helpful for a while, but it’s just crashed again. Any other ideas gratefully recieved.

Kris Ver Microsoft Agent. In reply to A. User’s post on November 19,

In the past couple of days, Acrobat has been crashing multiple times while I’m working in it. I have Version Is there a fix for this glitch? Also for some reason, even though I have Adobe Collaboration Synchronizer set to be disabled in Services, it is still running at various times which seems to cause the crash.

Not sure how this is possible. Any suggestions for a fix are welcome. Thank you! We are sorry for the trouble and the experience. Is this a behavior with a particular PDF file or while doing a specific function or is it crashing randomly? As you have the latest version of Adobe Acrobat DC please try the following steps and see if that helps:.

Thank you. I’ve tried all of the above suggestions, but it’s still happening. One new thing I noticed. I don’t need to end task any processes. Just the act of opening the Task Manager, unfreezes everything. This happens while I’m working in Acrobat and InDesign at the same time.

I am using the pdf for reference to make edits to my InDesign document so I’m going back and forth between the two programs. I’m in Comments mode clicking on and checking comments as I go along. This happens after I’ve gone into InDesign and then need to go back into Acrobat to check off the completed comment. This does not happen unless I’m using Acrobat so I don’t think it is an issue with any other program.

However, it keeps running anyway. This may be part of the problem and I have no idea how to shut it off. I have a personal account but I need to have 4 users. You can install and activate Acrobat on two systems using that Adobe ID but use it on only one system at any particular time. In the system configuration window that opens, select the Startup tab. Scroll down to find the „Adobe Acrobat Synchronizer“ and uncheck that box. Then click apply and ok. Hi kcelsi ,. To help us investigate this issue can you please share the following details.

When Acrobat is in hang state can you please share process dump from task manager for the following processes:. Adobe Collaboration Synchronizer both instances. You can take process dump via Task manager by following steps:. Right click on a process and select „create dump file“. Open this link 2. Click link „Choose file from my computer“ and select the file 4.

Acrobat has just crashed on me for the 5th or 6th time this morning whilst looking at PDF drawings. Polite words fail me to describe just how useless Acrobat is. Anyone thinking about buying Adobe Acrobat should seriously consider one of the alternative PDF softwares.

I have Adobe Pro not DC and it constantly crashes since install. Today I must’ve tried 8 different times to optimize a pdf before giving up. I’ve talked to so many adobe techs and all they do is pass me along to someone else. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for.

All forum topics Previous Topic Next Topic. Jump to latest reply. Hi Kcelsi, We are sorry for the trouble and the experience. As you have the latest version of Adobe Acrobat DC please try the following steps and see if that helps: Try to repair the installation while no other application is running. You may also try to turn off the protected mode for testing.

Note: Please turn on the security after testing. Let us know how it goes. Regards Amal. In Response To Amal. In Response To kcelsi Mark T.

In Response To Mark T. Would you recommend this fix in general I’m running Acrobate DC, which constantly crashed, on a Mac with Mojave Try to repair the installation while no other application is running. Type „msconfig“ and press enter. Hi kcelsi , Sorry for the inconvenience.

To help us investigate this issue can you please share the following details 1. When Acrobat is in hang state can you please share process dump from task manager for the following processes: i. Adobe Acrobat process ii. Adobe Collaboration Synchronizer both instances iii.

Launch task manager 2. Go to details tab 3. Right click on a process and select „create dump file“ 4. Here is the Acrobat one too if it helps. Can you please try again and share the dumps when Acrobat process is stuck or unresponsive. Please capture process dump when it shows the process as not-responding and share it with us. Thank you for your patience. Regards, Rohit. Post Reply. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC. Plan and Pricing. Edit PDFs. Edit Scanned PDFs.

PDF Forms. Sign a PDF. How to Edit Scanned or Secured document.

Some applications install commonly used system files, overwriting the updated versions installed by the Service Pack.

Disable hard disk compression, which can interfere when Reader attempts to store and access files and resources. For more information, see the documentation for the compression software, or see the Windows documentation for compression included with Windows. Windows and applications store working data in temporary. Excessive or outdated temporary files can interfere with performance of Windows or applications. Delete temporary files, and make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written.

To make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written:. If the complete pathname for the folder isn’t visible, double-click TEMP in the Variable column, and note the folder name in the Variable Value box. In Windows Explorer, verify that the folder you noted in step 4 exists on a noncompressed disk partition that has at least 50 MB of free space:. To determine the amount of free space, right-click the drive and choose Properties from the menu.

Click OK. Initiating this command at other hard drive locations can damage your Operating System. Adobe provides this information as a courtesy only and is not responsible for issues you may encounter if you run this command in an incorrect location.

Microsoft Windows will delete all unprotected files from the Windows Temporary directory and then return to a blinking command prompt. When it has return to the blinking command prompt, type the following commands and press Enter after each command:. To determine whether a font causes the problem, reduce the number of active fonts by moving the font files to another location:. Note: Don’t remove the fonts installed by Windows. For details, see the Microsoft website. Move font files, excluding those installed by Windows, from the Fonts folder to the folder you created in step 1.

System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks using either the Error-checking tool and Disk Defragmenter utility included with Windows or a third-party disk utility such as Symantec Norton Utilities. You should run such utilities on each hard disk or partition. The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, double-click My Computer, right-click the desired hard disk, and choose Properties from the pop-up menu; in the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking section.

Disk Defragmenter rearranges the files and free space on the computer so files are stored in contiguous units and free space is consolidated in one contiguous block.

Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software. When starting, Windows adds entries to the System Log, which contains information about applications, security settings, and system information. You can view the System Log to identify software conflicts. If you identify a software conflict, reinstall or update the software.

Note: You can ignore warnings that indicate a new printer driver was installed. For more information about an entry, right-click it, choose Properties from the pop-up menu, and read the Description section. If you can’t determine which events are related to the problem, then re-create the System Log:. If an error indicates which application causes the problem, reinstall the application. If a file is damaged and causes problems in Adobe Reader, reinstalling the application can correct the problem.

If an error indicates a Windows file, reinstall Windows over itself. If the problem persists, proceed to the next task. If the tasks in the previous section didn’t resolve the problem, then hardware may be conflicting with Adobe Reader. Disclaimer: Adobe doesn’t support hardware and provides these tasks as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller.

If you troubleshoot hardware problems yourself, you may void the warranty for your computer. Note: Before you remove or rearrange hardware, turn off the power to the computer and any peripherals.

Reformat the hard disk, and then install only Windows and Reader from the original installation media. Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks. Note: Don’t install additional software or hardware until you’re sure that the problem is resolved. Do you periodically update your graphics driver?

Updating your graphics driver will sort out the issue. Right click your graphics card. Select Update driver software. Method 7 of As a default, ClearType Text is disabled. Check the feature status on your system. Turn on ClearType Text as follows. Method 8 of Make sure that your computer is up-to-date with the latest Microsoft updates. Follow the instructions in a metro-app. Method 9 of Check whether your driver compression feature is turned on.

Drive compression causes a delay in retrieving file contents, thereby leading to Adobe Acrobat and Adobe Reader crashes. Method 10 of Make sure that the path specified in environment variables is the same temporary directory path. If both the paths are different, specify the appropriate path or create a new directory. The System Properties dialog will open. Does that path really exist? In that case, create that particular directory.

Sorry this didn’t help. Thanks for your feedback. With regard to your concern, what are the changes that you have made before this issue occurs? What are the troubleshooting steps that you have done aside from the troubleshooting steps provided by the other community member? Then I tried looking online for advice but I could only find suggestions to upload long strings of code to somewhere on my computer. I didn’t know how to follow that and I was worried about unknown results so didn’t try it.

I am seeing the same error messages, and as you said, repairing the installation seem to work for a while, then out of the blue, the message pops up again and I haven’t been able to figure out why.

Choose where you want to search below Search Search the Community. Please send the crash report to Adobe. Adobe engineering team investigates all crash reports and plan appropriate fixes in a future release of the product.

The Adobe Crash Report dialog appears a few moments after the crash. If you don’t see the Crash Report dialog, you may have selected an option to not show the dialog.

See how to set the preference to show the Crash Report dialog. Legal Notices Online Privacy Policy. Go to Adobe Acrobat User Guide. Acrobat DC crashes intermittently on Windows.

Additional Information.Adobe acrobat pro dc keeps crashing free download

This document can help you resolve system errors that occur while you use Adobe Reader on Windows or XP. System errors can manifest themselves as a blank or flickering dialog box, a frozen cursor or screen, or one of the following errors:. The memory could not be ‚read‘. Different factors can cause system errors, including conflicts among device drivers, software, and hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Adobe Reader, Adobe Reader may not necessarily be the cause–it may be the only application that is memory- or processor-intensive enough to expose the problem.

To benefit most from this document, perform the tasks in order. Keep track of the tasks you perform and the results of each, including errors or other problems. Adobe Technical Support can use this information to better assist you, should you need to call. The tasks in this section can help you resolve the most common system errors.

Always restart the computer after a system error occurs to refresh its memory. Continuing to work without restarting the computer may compound the problem. Note: Some of these tasks require you to locate hidden files or folders, or files by their full file names, which include extensions for example, filename.

By default, Windows Explorer doesn’t show hidden files, hidden folders, and filename extensions it recognizes. The latest version of Adobe Reader may be more compatible with your operating system and hardware drivers.

Before you install an update or upgrade, make sure that the system meets the requirements. Some applications that run in the background may cause system errors or freezes when running concurrently with Adobe Reader. You can identify these applications and disable them before starting Adobe Reader. To identify problematic applications that run in the background, remove applications from the Startup folder and close those that are specified in the registry to start automatically.

Deselect Load Startup Items. Verify that Process System. Right-click icons in the Notification Area called the System Tray in earlier versions of Windows to close or disable any startup items that are still active. Note: Upon reboot, you’ll be notified that the System Configuration Utility has made changes to the way that Windows starts up.

Reenable startup items one at a time, testing each time until you determine which item is causing the conflict. Then contact that item’s developer for an update, if available. Note: You will need to deselect any recorded unselected items after you select Normal Startup. Note: Windows does not have the MSConfig utility for disabling start items.

You can disable the items manually. In Windows Explorer, move all icons and shortcuts from the following folders to another folder:. Note: The simplest method to shutdown all remaining programs is to disable processes that are not required for the system to run. Without a strong understanding of the Windows architecture you can typically reduce the number of process down to If the process is not in the required process list, disable the process following the steps below. Important: Do not disable the following required processes: wuauclt.

EXE, regsvc. EXE, explorer. Note: You will need to disable these processes every time you need to reboot the computer. Remove third-party plug-ins from the Reader plug-ins folder. Leave the third party plug-ins out of the Adobe Reader plug-ins folder.

Re-create the Adobe Readerpreferences folder to eliminate problems that damaged preferences files might cause. Note: Color management preferences and other settings will be affected by using this solution. The majority of the Adobe Reader preferences are stored within the registry. If the problem recurs after you re-create the Adobe Reader preferences folder, then the problem isn’t related to the Preferences folder.

To restore custom settings, drag the file you moved in step 2 back to its original location, and then click Yes to replace the new Preferences folder. If the tasks in the previous section don’t solve the problem, try the following intermediate troubleshooting tasks. Because device drivers can interfere with opening or installing files, restart Windows in a simplified mode to disable the device drivers, and then install Adobe Reader.

Many manufacturers of video display adapters frequently update their software drivers. If you haven’t updated the display adapter driver recently, contact the video card manufacturer for an updated driver, or download one from the manufacturer’s website. To determine the manufacturer of the video card, view the card’s properties in Device Manager. You can often determine if the video driver is outdated by changing the color-depth and resolution of the video card or by disabling graphics hardware acceleration.

Note: Reader performs optimally at 16bit color. Please increase or decrease the color depth depending on the current setting. Note: Reader preforms optimally at x Please increase or decrease the screen resolution depending on the current setting.

Restart Windows and Adobe Reader. If the problem no longer occurs, contact the video card manufacturer for an updated driver. Device drivers are files that allow Windows to communicate with devices such as scanners, video cards, mouse devices, and keyboards. Contact the device manufacturer to make sure that you have the latest driver for it. If a device appears with a black exclamation mark! If the Driver tab doesn’t indicate the driver provider, click Driver Details.

If Microsoft is the provider, you probably have a generic driver and should obtain the most recent driver provided by the device manufacturer. Updates to Windows also called Service Packs improve its performance and compatibility with other applications. Although each version of Adobe Reader requires a Service Pack see the system requirements in task 1 of this document , a more recent Service Pack can further improve performance.

Some applications install commonly used system files, overwriting the updated versions installed by the Service Pack. Disable hard disk compression, which can interfere when Reader attempts to store and access files and resources. For more information, see the documentation for the compression software, or see the Windows documentation for compression included with Windows.

Windows and applications store working data in temporary. Excessive or outdated temporary files can interfere with performance of Windows or applications.

Delete temporary files, and make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written. To make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written:.

If the complete pathname for the folder isn’t visible, double-click TEMP in the Variable column, and note the folder name in the Variable Value box.

In Windows Explorer, verify that the folder you noted in step 4 exists on a noncompressed disk partition that has at least 50 MB of free space:. To determine the amount of free space, right-click the drive and choose Properties from the menu. Note: Repeat this procedure periodically. Windows deletes temporary files when Windows and applications close normally.

When Windows or an application crashes, however, temporary files can accumulate on the hard disk. Click OK. Initiating this command at other hard drive locations can damage your Operating System. Adobe provides this information as a courtesy only and is not responsible for issues you may encounter if you run this command in an incorrect location. Microsoft Windows will delete all unprotected files from the Windows Temporary directory and then return to a blinking command prompt.

When it has return to the blinking command prompt, type the following commands and press Enter after each command:. To determine whether a font causes the problem, reduce the number of active fonts by moving the font files to another location:. Note: Don’t remove the fonts installed by Windows. For details, see the Microsoft website. Move font files, excluding those installed by Windows, from the Fonts folder to the folder you created in step 1.

Nov 07, · I too am having the same issues. I run Acrobat Pro X on both a Mac Book Air and on a Dell Laptop. Both applications stopped working crashing all the times. I deactivated the application and installed on another PC laptop with the same issues. I looked at for the Preferences folder and in the path, there is no folder labeled Preferences. Nov 02, · my acrobat DC keeps crashing randomly, and I don’t know why. I have a relatively new laptop which works absolutely fine in all other aspects. I use windows I mostly use acrobat dc to view and read pdfs, and mark them, so nothing special. but it keeps crashing . Jan 21, · Hello, I thought I would post this here and see if anybody might have some Ideas. I have a user that is testing out windows 10 and Acrobat DC keeps crashing when saving replace.me Tried replace.me’s same result. I have UN-installed dc and. Jul 23, · This issue is related to corrupted registry for Adobe instance installed under a specific user profile. Nov 21, · Go to control panel, programs and features, locate Adobe Acrobat DC, click on it and at the top of the page, click „change“ and select „repair“ Take time to let us know if the .

Last Updated: June 3, To create this article, volunteer authors worked to edit and improve it over time. This article has been viewed 81, times. Learn more Are these applications crashing too often and you feel clueless as to how to prevent such occurrences? If yes, you’ll need to start repairing errors in your Windows operating system in order to run these products in an error-free environment. Log in Social login does not work in incognito and private browsers.

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Download Article Explore this Article methods. Tips and Warnings. Related Articles. Author Info Last Updated: June 3, Method 1 of Check for compatibility issues with the application. Download and install the latest application updates to make sure that its features and components are compatible with your system.

Repair issues in Windows. Method 3 of Be aware that plug-ins are of two types : pre-installed plug-ins and third party plug-ins. You may have installed new plug-ins recently. If any of those plug-ins are not working properly, you may face certain errors. Method 4 of Remove cached contents. Cache contents are rewritten every time you open the application. They are temporary in nature and the possibility of cache corruption is also higher.

Delete cache folder contents and re-open your application. Show hidden files and folders, if not done already. Method 5 of Uninstall the program. Then download and install the latest available release from the Internet. This may fix your issue. Visit the official website of Adobe to download the latest version. Method 6 of Update the driver. Do you periodically update your graphics driver? Updating your graphics driver will sort out the issue. Right click your graphics card.

Method 10 of Make sure that the path specified in environment variables is the same temporary directory path. If both the paths are different, specify the appropriate path or create a new directory.

The System Properties dialog will open. Does that path really exist? In that case, create that particular directory. Include your email address to get a message when this question is answered. During the reinstallation or upgrading process, be sure to close all open programs.

Helpful 0 Not Helpful 0. Submit a Tip All tip submissions are carefully reviewed before being published. Related wikiHows How to. How to. Co-authors: 8. Updated: June 3, Categories: Adobe Software. Thanks to all authors for creating a page that has been read 81, times. Is this article up to date? Yes No. Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. About This Article. Related Articles How to. By signing up you are agreeing to receive emails according to our privacy policy.

As you have the latest version of Adobe Acrobat DC please try the following steps and see if that helps:. Thank you. I’ve tried all of the above suggestions, but it’s still happening. One new thing I noticed.

I don’t need to end task any processes. Just the act of opening the Task Manager, unfreezes everything. This happens while I’m working in Acrobat and InDesign at the same time. I am using the pdf for reference to make edits to my InDesign document so I’m going back and forth between the two programs. I’m in Comments mode clicking on and checking comments as I go along. This happens after I’ve gone into InDesign and then need to go back into Acrobat to check off the completed comment.

Click on Create link 6. Share this link with us. Here are links to the dump files for the two processes that I suspect may be causing the problem:. Thanks kcelsi for the sharing the dumps. I don’t think the program ever gets into Not Responding mode so once I’m in Task Manger, the problem is resolved for the moment. When the blue screen comes up, I just have to hit the Canel button and then everything is fine. It just happens every few minutes which is inconvenient.

It’s very strange and only happens when I have Acrobat open. When everything is frozen, I can’t get any dump files, because I can’t do anything on the pc.

I have Adobe Pro not DC and it constantly crashes since install. Today I must’ve tried 8 different times to optimize a pdf before giving up.

I’ve talked to so many adobe techs and all they do is pass me along to someone else. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Crash or freeze, General troubleshooting.

Follow Report. Community Guidelines. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Tips and Warnings. Related Articles. Author Info Last Updated: June 3, Method 1 of Check for compatibility issues with the application.

Download and install the latest application updates to make sure that its features and components are compatible with your system.

Right click your graphics card. Select Update driver software. Method 7 of As a default, ClearType Text is disabled. Check the feature status on your system. Turn on ClearType Text as follows.

Лицо коммандера выражало торжественную серьезность. Видимо, в его действиях было нечто такое, что ей знать не полагалось.

Сьюзан опустилась на стул. Повисла пауза.

Dec 17, · Note: Visit the Adobe Reader Help and Support page for help with top issues. What’s Covered. Beginning troubleshooting. Intermediate troubleshooting. Advanced troubleshooting. This document can help you resolve system errors that occur while you use Adobe Reader . Nov 02, · my acrobat DC keeps crashing randomly, and I don’t know why. I have a relatively new laptop which works absolutely fine in all other aspects. I use windows I mostly use acrobat dc to view and read pdfs, and mark them, so nothing special. but it keeps crashing . Jul 23, · This issue is related to corrupted registry for Adobe instance installed under a specific user profile. Nov 21, · Go to control panel, programs and features, locate Adobe Acrobat DC, click on it and at the top of the page, click „change“ and select „repair“ Take time to let us know if the . Jan 21, · Hello, I thought I would post this here and see if anybody might have some Ideas. I have a user that is testing out windows 10 and Acrobat DC keeps crashing when saving replace.me Tried replace.me’s same result. I have UN-installed dc and.

Я сижу у себя точно на раскаленных углях. – Пока. Есть вести от Дэвида. Стратмор покачал головой. – Я попросил его не звонить мне, пока он не найдет кольцо.

After you test all of the Adobe Reader plug-ins, proceed to step 9. Move one third-party plug-in back to the Reader plug-ins folder and attempt to reproduce the error. Run a detect and repair on Adobe Reader with the corrupted Reader plug-ins removed from the Reader folder. Re-create the Adobe Reader preferences folder. Re-create the Adobe Readerpreferences folder to eliminate problems that damaged preferences files might cause. Note: Color management preferences and other settings will be affected by using this solution.

The majority of the Adobe Reader preferences are stored within the registry. If the problem recurs after you re-create the Adobe Reader preferences folder, then the problem isn’t related to the Preferences folder.

Because device drivers can interfere with opening or installing files, restart Windows in a simplified mode to disable the device drivers, and then install Adobe Reader. Many manufacturers of video display adapters frequently update their software drivers. If you haven’t updated the display adapter driver recently, contact the video card manufacturer for an updated driver, or download one from the manufacturer’s website.

To determine the manufacturer of the video card, view the card’s properties in Device Manager. You can often determine if the video driver is outdated by changing the color-depth and resolution of the video card or by disabling graphics hardware acceleration. Note: Reader performs optimally at 16bit color. Please increase or decrease the color depth depending on the current setting.

Note: Reader preforms optimally at x Please increase or decrease the screen resolution depending on the current setting. Restart Windows and Adobe Reader. If the problem no longer occurs, contact the video card manufacturer for an updated driver. Device drivers are files that allow Windows to communicate with devices such as scanners, video cards, mouse devices, and keyboards.

Contact the device manufacturer to make sure that you have the latest driver for it. If a device appears with a black exclamation mark! If the Driver tab doesn’t indicate the driver provider, click Driver Details.

Service Packs typically include updated device drivers and other updated system components. You can obtain Service Packs from the Microsoft website at www. If you reinstall an application or Windows after you install the latest Service Pack, then reinstall the Service Pack. Some applications install commonly used system files, overwriting the updated versions installed by the Service Pack. Disable hard disk compression, which can interfere when Reader attempts to store and access files and resources.

For more information, see the documentation for the compression software, or see the Windows documentation for compression included with Windows. Windows and applications store working data in temporary. Excessive or outdated temporary files can interfere with performance of Windows or applications. Delete temporary files, and make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written.

Note: Repeat this procedure periodically. Windows deletes temporary files when Windows and applications close normally. When Windows or an application crashes, however, temporary files can accumulate on the hard disk. Click OK. Initiating this command at other hard drive locations can damage your Operating System.

Adobe provides this information as a courtesy only and is not responsible for issues you may encounter if you run this command in an incorrect location. Microsoft Windows will delete all unprotected files from the Windows Temporary directory and then return to a blinking command prompt. When it has return to the blinking command prompt, type the following commands and press Enter after each command:. To determine whether a font causes the problem, reduce the number of active fonts by moving the font files to another location:.

Note: Don’t remove the fonts installed by Windows. For details, see the Microsoft website. Move font files, excluding those installed by Windows, from the Fonts folder to the folder you created in step 1. Remove those fonts from the Fonts folder, and repeat steps , this time adding only one font at a time. When the problem recurs, remove the fonts using a font utility, remove the font and reinstall it from the original media, or contact the font manufacturer to obtain an updated version of the font.

Run Adobe Reader in a different user account. Create a new user account that has the same permissions as the account you use when the problem occurs. If the problem doesn’t recur, then the original user account may be damaged. For information on setting up a user account, see the Windows or Windows XP documentation or contact your network administrator. System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks using either the Error-checking tool and Disk Defragmenter utility included with Windows or a third-party disk utility such as Symantec Norton Utilities.

You should run such utilities on each hard disk or partition. The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, double-click My Computer, right-click the desired hard disk, and choose Properties from the pop-up menu; in the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking section.

Disk Defragmenter rearranges the files and free space on the computer so files are stored in contiguous units and free space is consolidated in one contiguous block. Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software.

When starting, Windows adds entries to the System Log, which contains information about applications, security settings, and system information. You can view the System Log to identify software conflicts. If you identify a software conflict, reinstall or update the software. Note: You can ignore warnings that indicate a new printer driver was installed.

For more information about an entry, right-click it, choose Properties from the pop-up menu, and read the Description section. If you can’t determine which events are related to the problem, then re-create the System Log:.

If an error indicates which application causes the problem, reinstall the application. If a file is damaged and causes problems in Adobe Reader, reinstalling the application can correct the problem.

Disclaimer: Adobe doesn’t support hardware and provides these tasks as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, you may void the warranty for your computer.

Note: Before you remove or rearrange hardware, turn off the power to the computer and any peripherals. Reformat the hard disk, and then install only Windows and Reader from the original installation media.

Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks. Note: Don’t install additional software or hardware until you’re sure that the problem is resolved. Don’t back up the hard disk and restore Windows and Reader instead of reinstalling them; if the problem is caused by an application or Windows, and either is restored instead of reinstalled, the problem may recur.

If the problem occurs after an installation, then the recently installed application may be the cause. Before contacting the manufacturer or reseller, however, you may want to try one or more tasks in the following section. Legal Notices Online Privacy Policy. Troubleshoot errors, freezes Reader Windows Search. Acrobat Reader User Guide. Select an article: Select an article:. Applies to: Reader. What’s Covered Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting This document can help you resolve system errors that occur while you use Adobe Reader on Windows or XP.

System errors can manifest themselves as a blank or flickering dialog box, a frozen cursor or screen, or one of the following errors: — A blank or flickering dialog box — A frozen cursor or screen — A blue screen — An unexpected restart — An error such as any of the following: A STOP error „Fatal System Error.

Beginning troubleshooting The tasks in this section can help you resolve the most common system errors. To show hidden files, hidden folders, and all filename extensions in Windows Explorer: 1. Click the View tab in the Options dialog box. Make sure that the system meets the minimum requirements for Adobe Reader.

Install the latest version of Adobe Reader. Run Adobe Reader while no applications are running in the background.

Quit all applications. Click the Startup tab and the Services tab. Record all unselected items. Click the General tab, and choose Selective startup. Click Disable All. Click OK, and restart Windows.

Then, try to re-create the problem: — If the problem doesn’t occur, one of the startup items conflicts with Adobe Reader. Restart Windows. Right-click the taskbar, and choose Task Manager from the pop-up menu. Yes No. Sorry this didn’t help. Thanks for your feedback. With regard to your concern, what are the changes that you have made before this issue occurs? What are the troubleshooting steps that you have done aside from the troubleshooting steps provided by the other community member?

Then I tried looking online for advice but I could only find suggestions to upload long strings of code to somewhere on my computer.

I didn’t know how to follow that and I was worried about unknown results so didn’t try it. I am seeing the same error messages, and as you said, repairing the installation seem to work for a while, then out of the blue, the message pops up again and I haven’t been able to figure out why. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

Adobe Acrobat DC keeps crashing. I have Windows Can anyone help please? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

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Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Tips and Warnings. Related Articles. Author Info Last Updated: June 3, Method 1 of Check for compatibility issues with the application. Download and install the latest application updates to make sure that its features and components are compatible with your system.

Method 2 of Try re-installation. Application files may become corrupt over a period of time. Re-installing the application may fix this issue. Select the Repair Acrobat installation option in the case of Adobe Acrobat. Repair issues in Windows. Method 3 of Be aware that plug-ins are of two types : pre-installed plug-ins and third party plug-ins. You may have installed new plug-ins recently. If any of those plug-ins are not working properly, you may face certain errors.

Method 4 of With regard to your concern, what are the changes that you have made before this issue occurs? What are the troubleshooting steps that you have done aside from the troubleshooting steps provided by the other community member? Then I tried looking online for advice but I could only find suggestions to upload long strings of code to somewhere on my computer.

Adobe Acrobat DC keeps crashing. Showing results for. Show only Search instead for. Did you mean:. Crash or freeze, General troubleshooting. Follow Report. Community Guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. All forum topics Previous Topic Next Topic. Jump to latest reply. Hi Kcelsi, We are sorry for the trouble and the experience. As you have the latest version of Adobe Acrobat DC please try the following steps and see if that helps: Try to repair the installation while no other application is running.

You may also try to turn off the protected mode for testing. Note: Please turn on the security after testing. Let us know how it goes. Regards Amal. In Response To Amal. In Response To kcelsi Mark T. In Response To Mark T. Would you recommend this fix in general I’m running Acrobate DC, which constantly crashed, on a Mac with Mojave Try to repair the installation while no other application is running.

Type „msconfig“ and press enter. Hi kcelsi , Sorry for the inconvenience. To help us investigate this issue can you please share the following details 1. When Acrobat is in hang state can you please share process dump from task manager for the following processes: i.

Adobe Technical Support can use this information to better assist you, should you need to call. The tasks in this section can help you resolve the most common system errors.

Always restart the computer after a system error occurs to refresh its memory. Continuing to work without restarting the computer may compound the problem.

Note: Some of these tasks require you to locate hidden files or folders, or files by their full file names, which include extensions for example, filename. By default, Windows Explorer doesn’t show hidden files, hidden folders, and filename extensions it recognizes.

The latest version of Adobe Reader may be more compatible with your operating system and hardware drivers. Before you install an update or upgrade, make sure that the system meets the requirements. Some applications that run in the background may cause system errors or freezes when running concurrently with Adobe Reader.

You can identify these applications and disable them before starting Adobe Reader. To identify problematic applications that run in the background, remove applications from the Startup folder and close those that are specified in the registry to start automatically.

Then contact that item’s developer for an update, if available. Note: You will need to deselect any recorded unselected items after you select Normal Startup. Note: Windows does not have the MSConfig utility for disabling start items.

Without a strong understanding of the Windows architecture you can typically reduce the number of process down to If the process is not in the required process list, disable the process following the steps below. Important: Do not disable the following required processes: wuauclt. EXE, regsvc. EXE, explorer. Note: You will need to disable these processes every time you need to reboot the computer.

Remove third-party plug-ins from the Reader plug-ins folder. Leave the third party plug-ins out of the Adobe Reader plug-ins folder.

Note: Color management preferences and other settings will be affected by using this solution. The majority of the Adobe Reader preferences are stored within the registry. If the problem recurs after you re-create the Adobe Reader preferences folder, then the problem isn’t related to the Preferences folder. To restore custom settings, drag the file you moved in step 2 back to its original location, and then click Yes to replace the new Preferences folder.

If the tasks in the previous section don’t solve the problem, try the following intermediate troubleshooting tasks. Because device drivers can interfere with opening or installing files, restart Windows in a simplified mode to disable the device drivers, and then install Adobe Reader.

Note: Reader performs optimally at 16bit color. Please increase or decrease the color depth depending on the current setting.

If a device appears with a black exclamation mark! If the Driver tab doesn’t indicate the driver provider, click Driver Details.

Jan 21, · Hello, I thought I would post this here and see if anybody might have some Ideas. I have a user that is testing out windows 10 and Acrobat DC keeps crashing when saving replace.me Tried replace.me’s same result. I have UN-installed dc and. Apr 15, · Adobe Acrobat X Pro crashing on windows i been using adobe acrobat x pro for a long time working with drawings, but since 4/13/20 everytime i open a file the adobe acrobat x will open for about 5 seconds then it just closes it self out, im unsure why this keeps happening and this program is important for my work, i have the most recent. Dec 17, · Note: Visit the Adobe Reader Help and Support page for help with top issues. What’s Covered. Beginning troubleshooting. Intermediate troubleshooting. Advanced troubleshooting. This document can help you resolve system errors that occur while you use Adobe Reader . Jul 23, · This issue is related to corrupted registry for Adobe instance installed under a specific user profile.

Remove those fonts from the Fonts folder, and repeat steps , this time adding only one font at a time. When the problem recurs, remove the fonts using a font utility, remove the font and reinstall it from the original media, or contact the font manufacturer to obtain an updated version of the font. Run Adobe Reader in a different user account. Create a new user account that has the same permissions as the account you use when the problem occurs.

If the problem doesn’t recur, then the original user account may be damaged. For information on setting up a user account, see the Windows or Windows XP documentation or contact your network administrator. System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks using either the Error-checking tool and Disk Defragmenter utility included with Windows or a third-party disk utility such as Symantec Norton Utilities.

For more information, see the documentation for the anti-virus software. When starting, Windows adds entries to the System Log, which contains information about applications, security settings, and system information.

You can view the System Log to identify software conflicts. If you identify a software conflict, reinstall or update the software. Note: You can ignore warnings that indicate a new printer driver was installed. For more information about an entry, right-click it, choose Properties from the pop-up menu, and read the Description section.

If you can’t determine which events are related to the problem, then re-create the System Log:. If an error indicates which application causes the problem, reinstall the application. If a file is damaged and causes problems in Adobe Reader, reinstalling the application can correct the problem. If an error indicates a Windows file, reinstall Windows over itself. If the problem persists, proceed to the next task. If the tasks in the previous section didn’t resolve the problem, then hardware may be conflicting with Adobe Reader.

Also make sure that you have all application and system disks. Note: Don’t install additional software or hardware until you’re sure that the problem is resolved.

Don’t back up the hard disk and restore Windows and Reader instead of reinstalling them; if the problem is caused by an application or Windows, and either is restored instead of reinstalled, the problem may recur. If the problem occurs after an installation, then the recently installed application may be the cause.

Before contacting the manufacturer or reseller, however, you may want to try one or more tasks in the following section. Legal Notices Online Privacy Policy. Troubleshoot errors, freezes Reader Windows Search. Acrobat Reader User Guide. Select an article: Select an article:. Applies to: Reader. What’s Covered Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting This document can help you resolve system errors that occur while you use Adobe Reader on Windows or XP.

Run Adobe Reader while no applications are running in the background. Quit all applications. Click the Startup tab and the Services tab. Record all unselected items. Click the General tab, and choose Selective startup. Click Disable All. Click OK, and restart Windows. Then, try to re-create the problem: — If the problem doesn’t occur, one of the startup items conflicts with Adobe Reader.

Restart Windows. Right-click the taskbar, and choose Task Manager from the pop-up menu. Click the Processes tab. Select an process, click End Process, choose Yes. EXE Note: You will need to disable these processes every time you need to reboot the computer.

Then, try to re-create the problem: — If the problem doesn’t recur, then move the icons and shortcuts back to the Startup folder one at a time and restart the computer until you determine which item is causing the conflict. Troubleshooting plug-ins conflicts in the Adobe Reader Plug-ins folder. Determine whether the problem is being cause by plug-ins. To troubleshoot plug-in conflicts: 1. Start Adobe Reader without any plug-ins running. Double click on the Adobe Reader shortcut on the Desktop.

Immediately after double-clicking, press and hold the left Shift key on the keyboard. Attempt to reproduce the error. Close Adobe Reader. Start Adobe Reader and attempt to reproduce the error.

Move all remaining plug-ins into a new folder. Restore one Adobe Reader plug-in at a time and attempt to reproduce the error. Remove all corrupted plug-ins recorded in step 7 from the Reader plug-ins folder.

Acrobat DC is the current version, on subscription. Acrobat is the current version, on a perpetual license. I can’t recommend that, it could stop working the next time Microsoft mess with Windows.

But did you put on the fix we already recommended? It’s fixed this problem for many people. Adobe Acrobat X Pro I restarted with Acrobat DC subscription in April as additional installation. Last update Acr DC on May has been successful installed. Both Acr versions are still working. By the way: there is a possibility to repair an Acr installation Desperate last resort. I did install the update and that seems to have cured the problem.

Which was the key — I dont know Other parts of the Suite worked even before all this Mostly I use Photoshop and Acrobat. As you have the latest version of Adobe Acrobat DC please try the following steps and see if that helps:.

This happens while I’m working in Acrobat and InDesign at the same time. I am using the pdf for reference to make edits to my InDesign document so I’m going back and forth between the two programs.

I’m in Comments mode clicking on and checking comments as I go along. This happens after I’ve gone into InDesign and then need to go back into Acrobat to check off the completed comment. This does not happen unless I’m using Acrobat so I don’t think it is an issue with any other program.

In the system configuration window that opens, select the Startup tab. Scroll down to find the „Adobe Acrobat Synchronizer“ and uncheck that box.

You can take process dump via Task manager by following steps:. Right click on a process and select „create dump file“. Open this link 2. Click link „Choose file from my computer“ and select the file 4. Click on „Add Files“, if you have more files to add 5.

It just happens every few minutes which is inconvenient.

Nov 07, · I too am having the same issues. I run Acrobat Pro X on both a Mac Book Air and on a Dell Laptop. Both applications stopped working crashing all the times. I deactivated the application and installed on another PC laptop with the same issues. I looked at for the Preferences folder and in the path, there is no folder labeled Preferences. Nov 02, · my acrobat DC keeps crashing randomly, and I don’t know why. I have a relatively new laptop which works absolutely fine in all other aspects. I use windows I mostly use acrobat dc to view and read pdfs, and mark them, so nothing special. but it keeps crashing . Apr 15, · Adobe Acrobat X Pro crashing on windows i been using adobe acrobat x pro for a long time working with drawings, but since 4/13/20 everytime i open a file the adobe acrobat x will open for about 5 seconds then it just closes it self out, im unsure why this keeps happening and this program is important for my work, i have the most recent. Jul 23, · This issue is related to corrupted registry for Adobe instance installed under a specific user profile. Dec 17, · Note: Visit the Adobe Reader Help and Support page for help with top issues. What’s Covered. Beginning troubleshooting. Intermediate troubleshooting. Advanced troubleshooting. This document can help you resolve system errors that occur while you use Adobe Reader .

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